Netiquette

Paragraph number 4

 Costumer Services and Etiquette

 When you work with people and they need many services, the most important thing to think about is the etiquette besides a polite treatment.

From the first until the last client you must be very polite in treating all costumers, if you don’t want some complaining about you.

So the three rules of gold are the following

·        You must always give the client a welcome such as to say Hello Mr. o Miss ……, I am ………, How can I help you? What do you need?

·        When you make a mistake one important rule is, to say “Sorry” your time and inconvenience for the client.

·        And finally before he leaves “thank you for coming” and  invite him to return to the bank.

If you know and remember these rules you are on an excellent way to treating others and give a good costumer service.